Terms & Conditions
Clickworthy Website’s Terms and Conditions
Last updated: September 13, 2026
These Terms & Conditions (the “Terms”) are a binding agreement between Clickworthy Inc., operating as Clickworthy Digital Marketing (“Clickworthy,” “we,” “us,” or “our”), and the client named in a signed proposal, quote, or Statement of Work (“Client,” “you,” or “your”). They cover the clickworthy.io website (the “Website”) and every service we provide.
These Terms apply together with your signed proposal, quote, or Statement of Work (each an “SOW”). If the two conflict, the SOW wins.
1. Acceptance
1.1 You accept these Terms when you sign an SOW that refers to them, tick the acceptance box on a proposal, approve a quote in writing after receiving a link to them, or pay a deposit after receiving that link. Every SOW links to these Terms.
1.2 We may update these Terms. We will email you at least 30 days before a change takes effect. Changes apply from your next renewal date or your next SOW, whichever comes first. If you don’t agree with a change, you may cancel under Section 6 before it takes effect.
2. Services and Pricing
2.1 Every engagement is custom quoted.
Prices on the Website or discussed verbally are estimates until confirmed in a signed SOW.
2.2 Recurring services.
We may change prices for recurring services with 30 days’ written notice. You may cancel before the new price takes effect.
2.3 Work outside the SOW is a change.
We will send a written change order with the cost before we start. Nothing outside the SOW is billed unless you approve the change order in writing (email is fine).
2.4 No guaranteed results.
We follow industry best practice, but we don’t guarantee rankings, traffic, leads, sales, ad performance, or any business outcome. Search engines, ad platforms, and AI tools change their rules without notice, and we’re not responsible for those changes or for market conditions outside our control.
2.5 Third-party platforms.
We aren’t responsible for suspensions, policy actions, outages, or price changes by third parties such as Google, Meta, Microsoft, hosting providers, or software vendors.
2.6 Accessibility (AODA and WCAG) work.
We build and audit to the WCAG level named in the SOW using recognized tools and manual checks. Accessibility standards, tools, and enforcement change over time and depend on content you add later. Our work supports your compliance; it is not a legal guarantee of compliance, and it is not legal advice.
2.7 Tools and AI.
We use professional software, and at times AI-assisted tools, in research, drafting, design, and development. A person at Clickworthy reviews every deliverable before it goes to you.
3. Client Responsibilities
3.1 Materials and approvals.
You will give us the content, images, logins, access, and approvals we ask for within 15 days of the request. If you go silent for 30 days, we may pause the project (Section 6.6) and invoice for work completed.
3.2 Your content.
You confirm that everything you give us is yours to use and doesn’t break anyone’s copyright, trademark, privacy, or other rights. You’re responsible for the accuracy of your content and any legal claims it makes.
3.3 Email and data law.
If we send email or SMS for you, you confirm that your lists were collected with consent that meets Canada’s Anti-Spam Legislation (CASL) and any other law that applies. You’re responsible for how personal information is collected and used on your properties under PIPEDA and any provincial privacy law. We act as your service provider and handle that data only to deliver the services.
3.4 Access.
You’ll keep your own admin access to your domain, hosting, Google, and ad accounts. We won’t hold your accounts hostage, and you shouldn’t need us to reach them.
3.5 Reviewing deliverables.
Please review each deliverable within 10 business days of delivery. If we don’t hear back in that time, the deliverable is accepted.
3.6 Revisions.
Each deliverable includes up to two rounds of revisions unless the SOW says otherwise. Extra rounds, or changes to a deliverable you’ve already approved, are billed at our hourly rate or through a change order.
4. Payment
4.1 Invoices are due within 15 days unless the SOW says otherwise. All prices are in Canadian dollars and exclude HST and other taxes, which you pay.
4.2 Projects. 50% of the project fee is due before we start. The balance is due on final delivery, before the site or deliverable goes live or is handed over, unless the SOW sets other milestones.
4.3 Recurring services.
Monthly services are billed in advance at the start of each billing cycle. Where you’ve given us a signed pre-authorized payment agreement, we charge the payment method on file on the billing date. If a payment fails, we’ll tell you, and you’ll have 5 business days to fix it.
4.4 Third-party costs.
Ad spend, domains, hosting, premium plugins, stock media, and similar costs are separate from our fees. Ad spend is paid by you directly to the platform on your own account.
4.5 Late payment.
Overdue amounts carry interest at 1.5% per month (19.56% per year). If an invoice is 15 days overdue we may pause work and take deliverables offline until it’s paid. Resuming work after a pause carries a reactivation fee of $250 or one month’s fee, whichever is less. If an invoice is 30 days overdue we may end the agreement and recover what’s owed, including reasonable collection costs.
4.6 Billing questions.
Tell us in writing within 14 days of a charge if you think it’s wrong. We’ll review it and correct any error.
5. Refunds
5.1 Our fees pay for people, software, and time reserved for you, so payments are not refundable except as set out here.
5.2 If we fail to deliver agreed work in an SOW and can’t fix it within 15 days of your written notice, we’ll refund the portion of the fee for the work not delivered.
5.3 There are no prorated refunds for unused time in a billing cycle after you cancel.
5.4 Any refund we give is the amount paid less non-recoverable payment processing fees.
6. Term, Cancellation, and Pauses
6.1 Minimum term.
Recurring services such as SEO retainers have a 6-month minimum term unless the SOW says otherwise. After that, they continue month to month.
6.2 Cancelling.
Either of us may cancel a month-to-month service with 30 days’ written notice. Any billing cycle that starts during the notice period is paid in full, and we keep working until the end of the paid period.
6.3 Cancelling early.
If you cancel inside a minimum term, 50% of the fees for the rest of the term are due. We reserve staff and tools for the full term, so both of us agree this is a fair estimate of our loss and not a penalty. We’ll invoice it; we won’t charge it to a payment method on file without your approval.
6.4 Cancelling a project.
If you cancel a project before completion, you pay for work done to that date at our standard hourly rate, up to the project fee. The deposit is applied to that amount.
6.5 Ending for cause.
Either of us may end the agreement right away if the other breaks a material term and doesn’t fix it within 15 days of written notice.
6.6 Paused projects.
If a project sits for 30 days waiting on you, we archive it. Restarting needs a short re-scoping call and may carry a re-scoping fee quoted at the time, because the team and tools reserved for you have moved on.
6.7 On ending.
We’ll hand over deliverables that are fully paid for and give you reasonable help moving accounts, at our hourly rate if it takes more than two hours.
7. Intellectual Property
7.1 Your deliverables.
When an SOW is paid in full, you own the final deliverables we created for you, and you may use, edit, and build on them however you like.
7.2 What we keep.
We keep ownership of our methods, processes, templates, code libraries, and anything we created before or outside your project. You get a permanent licence to use those parts inside your deliverables.
7.3 Third-party items.
Themes, plugins, fonts, stock images, and other licensed items pass to you under their own licence terms. Some may need their own subscription to keep working.
7.4 Before full payment, all work stays ours and you may not use it.
7.5 Portfolio.
We may show the work we did for you in our portfolio, case studies, and proposals, and name you as a client, unless you ask us in writing not to. We won’t share confidential numbers without your approval.
7.6 Credit link.
Websites we build include a small “Website by Clickworthy” link in the footer. You may ask us to remove it at any time, and we’ll do it at no charge. We ask that you don’t remove or change it yourself without telling us.
8. Confidentiality
Each of us will keep the other’s non-public business information confidential and use it only for the services. This doesn’t cover information that’s public, already known, or required by law to be disclosed. This section lasts for 2 years after the agreement ends.
9. Non-Solicitation
For 12 months after the agreement ends, you won’t hire or contract directly with any Clickworthy employee or contractor who worked on your account without our written consent. If you do, you agree to pay a placement fee equal to 50% of that person’s annual pay with us. Both of us agree this is a fair estimate of our recruiting and training cost, not a penalty.
10. Warranties and Liability
10.1 We’ll do the work with reasonable skill and care in line with industry standards. Beyond that, the services and deliverables are provided “as is,” and we make no other warranties.
10.2 Website warranty.
For 30 days after launch we’ll fix bugs in code we wrote at no charge. This doesn’t cover changes made by you or others, plugin or platform updates, hosting issues, or hacks. Ongoing updates, backups, and security are covered only under a separate care plan.
10.3 Liability cap.
Our total liability to you for any claim is limited to the fees you paid us in the 3 months before the claim. We aren’t liable for lost profits, lost data, downtime, or indirect or consequential damages.
10.4 Hosting, migrations, and backups.
If we move your site or data between hosts or platforms, some loss or downtime can happen despite reasonable care, and we’ll take a backup first. After launch you’re responsible for backups, updates, and security unless you’re on our care plan. We aren’t liable for hacks, malware, or data loss on sites we don’t maintain.
10.5 Your indemnity.
You’ll cover us for claims and costs arising from your content, your products or services, your breach of these Terms, or your breach of any law.
11. Disputes and Governing Law
11.1 These Terms are governed by the laws of Ontario and Canada.
11.2 If there’s a dispute, we’ll each try to resolve it by talking first, within 30 days of one of us raising it in writing.
11.3 If that fails, the courts of Ontario have exclusive jurisdiction. Claims within the Small Claims Court limit (currently $50,000) go to the Ontario Small Claims Court.
12. General
12.1 Force majeure.
Neither of us is liable for delay caused by events outside our reasonable control, such as natural disasters, government action, or internet or platform outages.
12.2 Entire agreement.
These Terms and your SOWs are the whole agreement between us. If a term is found invalid, the rest still applies.
12.3 Assignment.
You may not assign this agreement without our written consent. We may assign it to a successor if we sell or merge the business.
12.4 Notices.
Written notices go by email to contact@clickworthy.io and to the email on your SOW.
12.5 Contractors.
We may use contractors to deliver parts of the services. We stay responsible for the work.
12.6 Survival.
Sections 4 (amounts owed), 7, 8, 9, 10, and 11 continue after this agreement ends.
12.7 Business clients.
Our services are sold to businesses for business use. If you’re an individual buying for personal use, tell us before signing so we can apply the consumer rules that may apply to you.
13. Contact
Clickworthy Inc. (operating as Clickworthy Digital Marketing)
7105 Branigan Gate Unit 43, Mississauga, Ontario L5N 7S2 Canada
Email: contact@clickworthy.io
Schedule A: BNI Partner Directory Program
This schedule applies only to services bought under the BNI Partner Directory program. It sits on top of the Terms above; where the two differ, this schedule wins for those services.
A.1 Term.
Program agreements have a fixed initial term of 12 months, then continue month to month under Section 6.2.
A.2 Independent of BNI.
This is a contract between you and Clickworthy Inc. It doesn’t depend on your BNI membership. If you leave BNI for any reason, the agreement, the services, and your payments continue for the rest of the term.
A.3 Early termination.
If you end the agreement or stop paying before the 12 months are up, 50% of the fees for the rest of the initial term become due. We reserve staff and tools for the full term, so both of us agree this is a fair estimate of our loss and not a penalty. We’ll invoice that amount and it’s payable within 15 days. We won’t charge it to a payment method on file without your written approval.
A.4 Renewal.
After the initial term, either of us may cancel with 30 days’ written notice.