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PRIVACY POLICY

Clickworthy Website’s Privacy Policy and Terms of Use

Scope of This Privacy Policy Data Collection and Storage Purpose of Data Collection Data Retention International Data Transfers User Rights Cookies and Tracking Technologies Security Measures Legal Compliance and Government Requests Changes to This Policy Contact Information

Last Updated: Jan 01, 2025

Clickworthy Inc. (“Clickworthy,” “we,” “us,” or “our”) is committed to protecting your privacy.
This Privacy Policy describes how we collect, use, disclose, and protect personal information when you use our website (clickworthy.io) and services. By accessing our website or engaging our services, you agree to the practices outlined in this policy.

1. Scope of This Privacy Policy

This Privacy Policy applies to personal data collected through:

  • Our website (clickworthy.io)
  • Our services, including digital marketing, website development, SEO, and consulting
  • Customer relationship management (CRM) and intake forms
  • Payment processing and invoicing
  • Third-party platforms used to store and process data

This policy does not apply to personal information handled by third-party platforms independently. Each third-party provider operates under its own privacy policy.

2. Data Collection and Storage

We collect and store personal data in the following ways:

  • HubSpot: CRM and contact management for marketing and customer communications. (See HubSpot’s Privacy Policy: https://legal.hubspot.com/privacy-policy)
  • JotForm: Intake form submissions for lead generation and customer engagement. (See JotForm’s Privacy Policy: https://www.jotform.com/privacy/)
  • Stripe: Secure payment processing and invoicing. Clickworthy does not store credit card details. (See Stripe’s Privacy Policy: https://stripe.com/privacy)
  • Microsoft 365 & SharePoint: Internal storage of documents and customer communications. (See Microsoft’s Privacy Policy: https://privacy.microsoft.com/en-us/privacystatement)
  • Google Drive: Data storage and file-sharing for project management. (See Google’s Privacy Policy: https://policies.google.com/privacy)
  • NameHero: Web hosting provider for Clickworthy and reseller-hosted client websites. (See NameHero’s Privacy Policy: https://www.namehero.com/legal/privacy-policy)
  • ManageWP: Management of WordPress websites. (See ManageWP’s Privacy Policy: https://managewp.com/privacy)
  • Wix Studio: Website development platform for Wix-based clients. (See Wix’s Privacy Policy: https://www.wix.com/about/privacy)
  • Shopify: E-commerce platform for website development and online store management. (See Shopify’s Privacy Policy: https://www.shopify.com/legal/privacy)
  • Google Services: We use Google platforms for analytics, marketing, and business operations, including: 
    • Google Search Console (website indexing and performance tracking)
    • Google Analytics (website performance monitoring and user behavior tracking)
    • Google Business Profile (local search visibility and customer interactions)
    • Google Ads (paid advertising and remarketing campaigns)
    • Google Tag Manager (tracking and managing website scripts)
    • Google Workspace (email and document collaboration)
    • (See Google’s Privacy Policy: https://policies.google.com/privacy)

Clickworthy only accesses client accounts for Google services upon explicit client authorization. By using our services, you consent to data processing through these platforms.

3. Purpose of Data Collection

We collect and use personal information for the following purposes:

  • Providing and improving our services
  • Processing transactions and managing billing
  • Conducting analytics and marketing automation
  • Responding to inquiries and providing customer support
  • Ensuring website security and fraud prevention
  • Complying with legal obligations

4. Data Retention

We retain personal data based on the following schedules:

  • Marketing data (HubSpot): Retained for 24 months unless the user opts out
  • Intake forms (JotForm): Retained for 12 months unless actively used for service delivery
  • Payment records (Stripe): Stored for 7 years for tax and legal compliance
  • Website backups (NameHero, ManageWP, Wix, Shopify): Retained as long as the client maintains services, with deletion within 30 days of cancellation

5. International Data Transfers

Clickworthy operates globally, and personal data may be transferred to and stored in jurisdictions outside your country of residence. We ensure that appropriate safeguards are in place, including:

  • Standard Contractual Clauses (SCCs) for European Union (EU) and United Kingdom (UK) users
  • Compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Adherence to international data protection frameworks

By using Clickworthy’s services, you acknowledge that your data may be transferred across international borders in accordance with applicable laws.

6. User Rights

Depending on applicable privacy laws, users may have the following rights:

  • Right to access personal data stored by Clickworthy
  • Right to request correction or update of inaccurate data
  • Right to request deletion of personal data, subject to legal requirements
  • Right to object to certain types of data processing, including marketing communications
  • Right to data portability where applicable
  • Right to withdraw consent where processing is based on consent

Users can exercise these rights by contacting Clickworthy at [contact@clickworthy.io].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies for analytics and marketing purposes, including:

  • Microsoft Clarity (session tracking and heatmaps)
  • HubSpot (marketing automation and user behavior tracking)
  • Google Analytics (website performance monitoring)
  • Stripe cookies (fraud prevention for payments)
  • Google Ads cookies (advertising tracking and retargeting)
  • Google Tag Manager (tracking and management of third-party scripts)

Users can manage cookies via browser settings or opt out of Microsoft Clarity tracking at https://clarity.microsoft.com/opt-out.

8. Security Measures

Clickworthy takes security seriously and implements measures to protect personal data, including:

  • Secure servers, encryption, and firewall protection
  • Access controls to limit unauthorized access
  • Regular security assessments and monitoring

While we take precautions, no system is entirely secure. Users should take steps to protect their own data.

9. Legal Compliance and Government Requests

Clickworthy may disclose personal data:

  • To comply with law enforcement requests, subpoenas, or court orders
  • To detect, prevent, or address fraud or security issues
  • To protect the rights, property, or safety of Clickworthy, its users, or the public

Where permitted, Clickworthy will notify users before disclosing their data to authorities.

10. Changes to This Policy

Clickworthy reserves the right to update this Privacy Policy at any time. Users will be notified of material changes via email or a website notice. Continued use of Clickworthy’s services after an update constitutes acceptance of the revised policy.

11. Contact Information

For questions or privacy-related requests, contact Clickworthy at:

This Privacy Policy is designed to protect user data while ensuring Clickworthy’s compliance with global privacy laws.